Support
How can we help?
We're here to help with any questions about MemStora.
General Support
Questions about using MemStora, features, or how backup and transfer work? Send us an email and we'll get back to you.
Email [email protected]Privacy & Data Questions
Questions about your data, privacy practices, or data deletion requests.
Email about PrivacyCommon Questions
Does MemStora store my photos on your servers?
No. MemStora works entirely on your device and your chosen storage. We do not host, scan, or have access to your photos.
What storage destinations does MemStora support?
MemStora supports external drives (via Files app), NAS devices over local Wi-Fi, and WebDAV servers. Transfer works between nearby iPhones on the same Wi-Fi network.
Does backup preserve album structure?
Yes. MemStora preserves your album names and organization when backing up and restoring, so your library stays intact.
Is an account required?
No account is required. MemStora works without sign-up or login.